A set of guidelines developed for a large Web development team to ensure consistency and good design across pages within and between Web sites. Effective Web standards include the design of page types and general presentation rules as well as rules of how and when to use the guidelines.
Our passion and mission at UX Design Group! User Satisfaction is a metric of usability which focuses on how well the user perceives the interface to work and how well it meets his/her needs.
A general description of a user group for a specific interface. Typically includes characteristics which may influence design choices, such as: Demographic Characteristics, Education, Language, Computer Experience, Domain Experience, Motivation, or Expectations.
Design methodology in which interviews and empirical tests of users’ needs determine the characteristics of a design or computer application.
A method of collecting data to develop an understanding of user intentions and interface use patterns. User-centered analysis provides concrete data to prioritize and drive interface design.
Refers to a mindset that focuses primarily on UX rather than features.
Each participant interacts with a Web site from his or her location with a computer. Instructions and information about tasks to be performed are provided in a special area of the browser. Special buttons may be added to the browser to enable participants to provide additional information via small questionnaires. No test facilitator is involved.
An interview strategy in which participants are asked to narrate their activities as they complete a task simultaneously so that the interviewer can develop a better understanding of the user’s mental model, decision criteria and expectations for a task or task flow.
An indirect user-centered analysis method for gathering information from a large number of users. Issues in survey design include: reaching a representative sample; participant self-filtering; question development and measurement bias; attracting enough responses.
A monetary evaluation of benefits relative to effort or expenditures; a measure of how much "return", usually measured as profit or cost savings, results from a given use of money. In the context of UX or usability, ROI is the monetary (or other) benefit gained as a result of an investment in good UX Design.
