What is a Task Flow Diagram?
Scott Witwer2017-11-18T16:05:27+00:00Diagrams that show the various user tasks and their interrelationships.
What is Task Analysis?
Scott Witwer2017-11-18T16:05:10+00:00The process of reducing a task or activity to determine the conditions in which the task is conducted and the criteria for successful completion. Task analysis provides the foundation for appropriate functional allocation with a logically sequenced task flow. Task analysis serves to optimize task efficiency by reflecting the users understanding and expectations for the task. [...]
What is a UX Survey?
Scott Witwer2017-11-18T16:04:47+00:00An indirect user-centered analysis method for gathering information from a large number of users. Issues in survey design include: reaching a representative sample; participant self-filtering; question development and measurement bias; attracting enough responses.
What are Storyboards?
Scott Witwer2017-11-18T16:04:24+00:00Sketches or other visuals that help depict the design concept you have planned.
What is a Statement of work (SOW)?
Scott Witwer2017-11-18T16:04:04+00:00A contractual document specifying the work activities or tasks to be conducted for successful completion of a project. Used by a contractor to size, plan and complete a project and used by the organization that procures the services to monitor and control the project.
What is a Site Map?
Scott Witwer2017-11-18T16:03:45+00:00A map of the Web site, displaying the navigation structure and the interrelationship between pages. Also used in SEO to inform search engine robots of the location of site content.
What is a Scenario?
Scott Witwer2017-11-18T16:03:25+00:00A concrete, often narrative description of a user performing a task in a specific context. Often a use scenario describes a desired or to-be-built function. This contrasts with a task-scenario which describes a currently implemented function. A prescribed set of conditions under which a user will perform a set of tasks to achieve an objective defined [...]
What is Satisficing?
Scott Witwer2017-11-18T16:01:59+00:00A theory of human problem-solving that says people minimize expended effort by using shortcuts to make decisions. For instance, humans tend to select the first correct answer they encounter rather than rationally and systematically evaluating all possible answers prior to selection.
What is UX Return on investment (ROI)?
Scott Witwer2017-11-18T16:01:28+00:00A monetary evaluation of benefits relative to effort or expenditures; a measure of how much "return", usually measured as profit or cost savings, results from a given use of money. In the context of UX or usability, ROI is the monetary (or other) benefit gained as a result of an investment in good UX Design.
What is Research & Planning?
Scott Witwer2017-11-18T16:00:43+00:00The first stage of user-centered design, characterized by an evaluation of precursor designs and the gathering of business and user objectives for a new site. Typically includes setting business goals, defining user requirements, and understanding brand objectives.